Thank you for visiting and shopping at [WEBSITE_NAME]. The following terms and conditions constitute our Shipping Policy. 

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 10 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates

Shipping charges for Your Orders will be calculated and displayed at checkout.

• Shipping method within Canada: Canada Post
  Shipment cost: 12.00
  Estimated delivery time: 3-5 business days

Not So Plain Jane also ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses using Canada Post. Fees are calculated through their site based on weight and distance. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Not So Plain Jane is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

Not So Plain Jane is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

• By visiting this page on our website: https://notsoplainjanedesignco.com
• By sending us an email: orders@notsoplainjanedesignco.com